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Tuesday, May 15, 2007
; 11:54 PM

Seriously i dunnno wad's wrong with blogger... damn it...

Yesterday went to meet wee fong at daily scoop which is somewhere near np. The ice-cream there is simply yummy and we get to catch them live in action. i ordered 2 scoop with waffles which cost $8.10!!










Heng wei was caught on camera while he is peeing.. hahaa...











Went to do some stupid engineering survey at 10am when my lessons actually commences at 1pm. Reached the lecture hall at 1.30pm. Hahaha... Went to gym again with the usual dudes.. Effective Negotiation is serious very interesting. Today's lesson, we gonna start our negotiation. My team is acting as a role of buyer while other team is acting as a sales supervisor in an electronic company. We decided to choose controlling as part of our strategy for the negotiation and the other team keep using avoiding methods to counter ours.

The story goes, Buyer wanted to buy a DVD as he needs it for his business trip to HK and his budget is $300. Sales personnel recommended a more reliable and better brand which is $550(usual $850). Brought it in the end, left to HK. During the demo, buyer found out that the DVD is faulty. 2 weeks later, buyer called back and the supervisior responded abruptly to come back to the store. Went back and demanded to get a replacement. Another to get another camera for the next business trip in Sri Lanka. The receipt states that consumer have to file the warranty within one week of purchase but due the the urgency of the business trip, buyer have no time for it. In our case, we are going to negotiate to the supervisor about it.

As expected, the negotiation have no conclusion cos the other idiotic keep pushing us to the customer service centre. Week 11 gonna submit a report of our role-playing about a negotiation scene which the ground rules states that the negotiation must a failure. Interesting huh? We need to think of the strategy and methods.

World issue lesson is interesting today also as we discuss the topic of racism. There are 2 racist group which existed in America and they are the KKK and the Nazi something. Both are pro-whites and anti-other skin-coloured. We watched a movie title: American History X ... this movie is very very good. If u r keen to find out more about racism in america, watch this movie.

Went for squash training... super xiong today... 112 laps in 10 mins!! 3 sets of circuits!!


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Samuel Chua
23 May 1998
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